SKYBOT
Ask anything about our products, orders, or services.
Our AI assistant is ready to help.
Our AI assistant is ready to help.
Dashboard
Knowledge
Logs
Users
Settings
Overview
Auto Sync: Checking status...
0
Total Queries
0%
Match Rate
0
AI Responses
0
Files Loaded
0
Data Rows
0
Users
User Feedback
0
👍 Liked
0
😐 Neutral
0
👎 Disliked
Quick Actions
🔍 Diagnostics
System Health Check
① Firebase Data Match
Checking...
② Embeddings Status
Checking...
③ AI Endpoint
Not tested
⚠️ Filename Mismatch Detected
Rows in Firebase use a different filename than what's registered in kb_files. This causes all rows to be silently filtered out.
🗄 Supabase Intelligent Search
Status: not synced
First click "Sync to Supabase" (takes 2–5 min), then enable this toggle. All search will use Supabase RAG — smarter results, faster, works with series and category filters.
Knowledge Base
How it works: Upload Excel (.xlsx, .xls) or CSV (.csv) files. All columns are automatically indexed and used for search and AI context.
Auto sync: Product CSV and FAQ Excel sync automatically from Dropbox every Monday 6am. Use the Sync Now button on the Dashboard to sync immediately.
Manual upload: You can also upload files directly here — useful for testing or one-off updates.
Auto sync: Product CSV and FAQ Excel sync automatically from Dropbox every Monday 6am. Use the Sync Now button on the Dashboard to sync immediately.
Manual upload: You can also upload files directly here — useful for testing or one-off updates.
📊
Drop files here or click to browse
Supports .xlsx, .xls, .csv · Multiple files · All sheets indexed
Loaded Files
No files uploaded yet.
Conversation Logs
End Users
Add User
✓ User created successfully
Admins
Add Admin
✓ Admin created successfully
AI Configuration
Enable AI Responses
Welcome Message
✓ Saved
Fallback Message
Shown when neither AI nor search can find an answer.
Quick Suggestion Chips
Label is shown as the button. Answer is sent when clicked — leave empty to use smart search.
Search Behaviour
Answer priority order:
1. Chip with preset answer → instant response
2. AI enabled + key set → AI answers using your data
3. AI disabled or failed → offline keyword search
4. No match found → Fallback message above
1. Chip with preset answer → instant response
2. AI enabled + key set → AI answers using your data
3. AI disabled or failed → offline keyword search
4. No match found → Fallback message above
🧠 Training Rules
Teach the bot custom behaviors. Add rules for specific topics.
Trigger: keyword the user says (e.g. "cable harness", "forest", "price")
Instruction: what the AI should do
Examples:
• Trigger: "cable harness" → "Ask what light they have, then recommend matching harness"
• Trigger: "forest" → "Recommend IP68+ lights with high lumen. Suggest SIBERIA or NUUK."
• Trigger: "price" → "Say: Contact your Strands dealer for pricing."
Trigger: keyword the user says (e.g. "cable harness", "forest", "price")
Instruction: what the AI should do
Examples:
• Trigger: "cable harness" → "Ask what light they have, then recommend matching harness"
• Trigger: "forest" → "Recommend IP68+ lights with high lumen. Suggest SIBERIA or NUUK."
• Trigger: "price" → "Say: Contact your Strands dealer for pricing."